Archive for the ‘customers’ Category

What do consumers really want?

Friday, January 16th, 2009

This is an interesting little video. I have always hoped that it was understood that Urban Grind is trying to provide an experience beyond just a great cup of coffee, which when you think about it should be a given anyway. So if they coffee is supposed to be great as a basic rule, then what sets us apart from any other coffee shop with great coffee? That is the question that I design Urban Grind around. The answer has 2 parts – my theories and your perspective.

In the talk when Joseph mentions how it would be nice to check in to the ad as opposed to the actual hotel it reminds me of mobile phone companies and how if they would just do the right thing by you the first time they would need to lock you in with 2 year contracts because you would stay with them for a lifetime anyway. The idea of ‘real real’ makes me think of DiBella Coffee. They fit the idea of an authentic business in an almost text book fashion. Test for yourself. Watch the vid, then read the homepage of their website, then take it from me as one of their customers – they deliver that experience.

Posted in customers, inspiring, urban grind | 2 Comments »

Winner map readers choice awards

Sunday, January 11th, 2009

winner2009map

As you can see we did pretty well this year in the map readers choice awards. I am a big fan of map so it is very cool that map readers and everyone else I spammed with email took the time to vote for us. Thank you everyone that voted for us. I really do appreciate it. With so much email, sms, twitter, etc these days I am very grateful that you could still find some time for little old Urban Grind. See all the winners here for some great places to check out around Brisbane. This is like you good food dining guide to Brisbane for the next 12 months.

Posted in alternative media, customers, family, friends, local community, staff | No Comments »

Happy Holidays Xmas 08

Monday, December 22nd, 2008

xmas08

So today was the first day of my 2 weeks holiday. Pancakes for breakfast and the beach for the rest of the day because my son has been asking us everyday for over a month. Rock climbing with mates at Boonah on the 24th and Xmas day with family then house sitting another mates place near Byron for a week. So excited. The downside of this though, might be for you. I am sorry if you are missing out on your coffee, but I have started to function like a toy with batteries that are running flat. I need to recharge big time.

Urban Grind will reopen on the 5th of Jan at 7am. I wish you all a happy and safe holiday period.

It has been a huge year for Urban Grind, the Urban Grind team and my family. We had to leave the Paddington community and miss them dearly. The last half of the year has been harder without your support, but we did what we felt was right. I had to say goodbye to one of Urban Grind’s best teams yet. Sophie, Candice, Amy, Karen & Shea, you were all outstanding and your now employers are very lucky. You became friends that I miss having in my life everyday. As did so many in Paddington become friends that we miss so much. Thank you to all of you.

Thank you to New Farm for embracing us. I don’t feel like we have quite built up the same community yet, but I am meeting some amazing and inspiring people and having fun. I look forward to more of that in the new year. Thank you for keeping Urban Grind alive.

And thank you to my friends who continue to visit me even if I never get the chance to visit them. Love you all.

Again, everyone have a happy and safe holiday period, and as we head into 09, which is likely to be a tough year for many, let us all remember that there is more to life than money. There is each other and the environment and both are going to need our attention.

Posted in customers, environment, family, friends, local community, urban grind | No Comments »

Biodiesel from used coffee grounds.

Tuesday, December 16th, 2008

This is very interesting. Researchers are making biodiesel from used coffee grounds, which once used (again) can still be used for compost and (I didn’t know this) for fuel pellets. I so want to try making fuel pellets out of coffee grinds. Read more here: Coffee grounds for biodiesel

One of my customers once experimented with combining milk bottle plastic and used coffee grinds. It worked pretty well. There are resources all around us.

Posted in customers, environment, urban grind, zeroWaste | No Comments »

Are you an Aussie Banksy?

Monday, October 27th, 2008

Painters, street artists and muralists – fancy yourself the Australian Banksy? Brisbane artists are invited to submit expressions of interest to participate in a temporary public art project at the iconic Gasworks site. Up to 20 artists will be selected to produce site-responsive works on the hoardings, along the high-profile Newstead street front. Street-smart painterly interventions, depictions of the historical Gasometer structure and surrounds, or your brilliant vision of the future of this vibrant community will earn you the chance to make your mark.

An artist fee of $200+GST will apply for each panel (approx 1.7×2.4m). Artists must be available to complete the work during the month of November. To be considered for this opportunity, please submit up to three indicative images of your work and a brief paragraph describing your relevant experience and concept for the site, to Wendy at em@artworkers.org Please indicate whether you are proposing work for one or more panels. The closing date for expressions of interest is Wednesday 5 November 2008.

Posted in art, customers, local community | 1 Comment »