Archive for the ‘customers’ Category

All Of Us Together

Wednesday, February 2nd, 2011

So we opened on Tuesday and the response over the first two days has been amazing. A really lovely experience. So many of our wonderful customers from the last Paddington shop have been in to visit us that it’s as though we only shut last week and simply re-opened this week in a new spot. When in fact it will be 3 years in April since we left Paddington.
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Posted in customers, design, family, friends, inspiring, local community, personal, urban grind | 22 Comments »

Two more sleeps…

Sunday, January 30th, 2011

You may have heard the rumours. Urban Grind is reopening in Paddington on the 1st of Feb. It’s going to be just like the last Paddington Urban Grind only better. At home we have it nicknamed Urban Grind 2.0, which is a bit geeky but hey, we are really tired. So it’s at 131 Latrobe Tce and we hope to see you really soon. More updates once I get some sleep. Thanks

Posted in customers, family, friends, local community, staff, urban grind | 7 Comments »

Happy New Year 2010

Sunday, January 10th, 2010

For a long time now I have been very proud that Urban Grind has been successful but for longer than many might realise I have also been aware that Urban Grind has been unsustainable. In retrospect only, that would seem like things for Urban Grind are not good but in fact they are better than ever. Urban Grind is in my heart and if you know me well enough you will know that it has been a personal journey for me, not just a business. And it’s not over yet.

So as you might be aware by now Urban Grind New Farm closed it’s doors at the end of 2009 and will not be re-opening at the beggining of 2010. It’s time for a break and a regrouping. In simple terms this is not the end of Urban Grind. It is going to take us a little while to regroup but we are working on our return and will be back better than ever.

I have learnt a lot from my mistakes over the years and along the way I have discovered other directions in which I want to take Urban Grind. I can’t wait to re-open Urban Grind and show you what I am talking about. In the meantime I will keep this website/blog going. I will also be working at the Di Bella Factory which is going to be great. Obviously I love Di Bella coffee as I have been serving it for about 8 years now. I also have a good friendship and a great respect for Philip Di Bella so I look forward to working more closely with him.

For me Urban Grind is more than just trying to make great coffee. Of course that is really important as anything less would be just embarrassing, but for me Urban Grind is a way of life and an experience that I want to keep having. Only one thing has made this experience as wonderful as it has been and that is people, and the amazing relationships we were able to have with them. From the single moments with a stranger that have taught me life lessons, to the life long friends we made, Urban Grind has been about the interaction of people – community. To all in this community I am most grateful for your help, your willingness to interact, your bravery to be yourselves and to challenge yourselves. There would not be enough pixels on this computer to properly thank everyone that has meant something to me over these years. But to Rachel my loving partner, Urban Grind would have never been without you. To Adz, Brendan, Carl, my brother Dan & Sophie, in particular – Thank you. To so many more – Thank you.

Now in looking forward, lets keep in touch.
twitter
facebook
blog rss/email
mailing list
0408 10 11 40
email – it’s in the picture

Posted in customers, family, friends, local community, personal, urban grind | 11 Comments »

the map magazine 2009/2010 eat drink awards

Friday, October 16th, 2009

More voting to be done if you have a couple of spare minutes. This time we have been lucky to be nominated in a couple of categories for the map magazine 2009/2010 eat drink awards. Best Coffee is obviously the one we would love to win. So if you think we are the best you can vote for us here. Thanks.

Posted in alternative media, customers, urban grind | No Comments »

Best in the City Awards

Monday, October 12th, 2009

BCA_bris

We have been lovingly nominated for the award below:

Best Service to Make You Smile
In this digital age of automated existence, sometimes we forget to value the important stuff like good old fashioned face-to-face service. Whether it’s a pizza made to order, artworks out of lattes or a waiter who remembers you’re crazy for creamed spinach just like your mum used to make, this category showcases service that makes you bust out a smile and tip like it’s actually a pleasure! Vote for us in Brisbane

It is an honour to be nominated in this category because while we love serving great coffee end hope that is an experience that you walk away feeling like you have had. For me personally there has always been more to Urban Grind than just that.

So if we have ever managed to make you smile please vote for us.

If we haven’t, watch this then vote for us.

Thanks

Posted in alternative media, customers, friends, local community, staff, urban grind | No Comments »